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The GameMaster Advisor
October, 2001


Dear Sir,
I received the information from Brian Bailey that you could test something suspicious at the casino software.

I gambled at some RTG casinos and I know this software. I must warn all Black Jack players . TheCasinoonline.com which uses the RTG software has special tuned Black Jack with very strange patterns. It is completely unpossible to win in this Black Jack .

I observed that pattern for two days and it's evidently not random. ( Always all dealer Ace is Black jack; Always all 10 is 20 when player has 18-19 etc ).

I gambled this casino some months ago and there was not such problems but the new version is evidently tuned for a very big casino advantage. Maybe other players also observed such situation.
Regards,
Radoslaw

Hello, Radoslaw,
Both Brian at Casinomeister (www.casinomeister.com) and I get reports like yours quite frequently, although I have to say that I seldom get complaints about casinos that use Real Time Gaming software. The problem here is that you are reporting suspicions, but to prove cheating, we need facts. Unfortunately, we do not have the time or the $$$ to check out every casino, so we have to rely upon accurate, unbiased information from the players and, quite frankly, we get very little of that.

Let's look at your situation for the moment. You say that the dealer "always" has a Blackjack when he is showing an Ace. Now, "always" means "every time, without fail", but are you talking about 10 hands or 200 hands or 2000 hands? In a sample of five hundred hands, the dealer can expect to show an Ace 1/13th of the time, or about 38 times. Of those 38 times, the dealer will have a 10 or face card in the "hole" 4/13ths of the time. That computes to roughly 31%, so of the 38 opportunities, the dealer can expect to have about 12 Blackjacks. However, in an honest game, an Ace as the upcard could easily occur 50 times and the 10 or face in the hole could occur 15 or 16 times, so when you add it all up, it may appear as though the dealer "always" has a Blackjack, especially when the sample size is small.

Now, let's consider the cheating casino for a moment. One of the easiest events to track in the game of Blackjack is the number of dealer blackjacks or 'naturals', as we call them. In a large sample, that will occur about 4.8% of the time; roughly once every 21 hands. If a casino is going to cheat by giving their dealers too many blackjacks, they are just plain stupid, because it's so obvious. While I agree that crooks are usually pretty stupid, but there are better ways to cheat than that. So, if the dealer gets two or three naturals in a row, does that automatically mean it's cheating? It does not, so long as the percentage is close to 4.8% over a large sample. Strange things happen in the game of Blackjack and most people aren't prepared for them, so they assume they're being cheated.

You mentioned that the game appeared "normal" when you played it in the past. I'm willing to bet (and I'm not a gambler) that you won in your previous visit there and you obviously lost on your most recent visit. I've said it before: Winning is not proof that the game is honest and losing is not proof that the game is "rigged". Have you kept accurate records of your play at this casino? If you did, proper analysis requires you to add the results of the two sessions together.

As an example, if you played 500 hands the first time with an average bet of $6 per hand, your total bets were $3000. Let's say you won $100. Now, in your second visit, let's say you played 300 hands with an average bet of $6 and you lost $200. For the total play, you bet $4800 and lost $100. Since the RTG software shuffles the cards after every round of play, you cannot get an edge over the casino, but I'll assume that you play perfect Basic Strategy, so the casino has an edge of about 0.50%. Your mathematical expectation is to lose at this game, no matter how well you play, so even the best player can expect to lose $4800 x 0.005 = $24. But that number is an average and the actual result will vary within certain mathematical boundaries. For 800 hands of play with an average bet of $6 per hand, one Standard Deviation is about 31 bets. You already expect to lose 4 bets, so it wouldn't be at all unusual for you to lose 35 bets ($210) in 800 hands of play and it's actually possible to lose as much as 97 bets ($582) in an honest game. If I were to see some data that indicated a player lost more than $600 (assuming a flat bet of $6 per hand and 800 hands of play), I'd be very, very suspicious of that game.

Please understand that I'm not taking the casino's side in this discussion - our Blacklist Page shows that we have caught more than our fair share of cheaters - but facts, not suspicions, are called for when proving cheating. Give me the facts and if they are cheating, I'll be the first to tell the world about it. Please see the article, "Is This Game Rigged?" in the GameMasters Secrets section of my Website for more information.

Yours for winning,
The GameMaster
10/24/2001


GameMaster,
This is a question I have always had and I would like your opinion. When playing Blackjack at a casino, I understand there are advantages with playing third base and playing with a table that knows what they are doing but what if you decide to play Blackjack alone.... one on one with the dealer.

I find it to be fun but people tell me that is stupid, do you have an opinion on this?

B/c when you play alone and if you know what you are doing then it would seem the strategy of playing Blackjack is in your favor, yes or no..
Thanks
Josh

Hello, Josh.
I'm afraid that your perceptions about seat selection and the effect other players have on your hand at the Blackjack table are incorrect.

The primary advantage in sitting at "third base" is that you get to see more cards before you play your hand and that's of value only if you are counting cards. For the non-counter, it doesn't matter where you sit and even as a counter, it's not that big a deal. As for the way others play their hands, what they do will not help or hurt you, in the long run. While it's true that someone may play their hand in a way that causes the table to lose to the dealer, there will be just as many times where what they do will "save" the table.

I prefer to play one-on-one with the dealer, not because I avoid other players' mistakes that way, but because I can play more quickly and the more hands per hour that I get, the more $$$ I make. But let me caution you; that is true only because I have a long-term advantage in the game. If you are playing a game where the casino has an edge over you, then it stands to reason that you should play as slowly as possible, so that your $$$ last longer. Many non-counters think it's very dangerous to play one-on-one with the dealer but that's not the case, other than the fact that you might play 200 hands an hour, versus the 60 or so hands per hour you might get at a full table.

Your edge (or lack thereof) is not determined by how many other people there are at the table. It is determined by how you process the information made available to you, i.e., counting the cards. You cannot get an edge by just playing alone, regardless of how well you know Basic Strategy. Some other tool of "advantage play" is also needed.

Yours for winning,
The GameMaster
10/23/2001


GM,
Ok, maybe this is covered somewhere, but everything I've ever read on card counting suggests basic strategy variations when the count is above a specific value. Has anyone ever explored variations when the count is BELOW a specific value. I'll give a basic example to show what I am driving at. Let's say you have a fourteen against a dealer four. This is a hold situation and hope the dealer pulls a high card to bust. When the count is into the negatives odds are the dealer will pull a low card to make 17+ and you lose the hand. At some point the negative value of the count is going to be such that you have an advantage of pulling that low card over busting and thus increasing your chances of winning the hand. Is this a viable theory and if so has anyone explored it. I would think at some point you would have some advantage in these negative situations by switching your play, thus increasing your edge over the house. It may be small, and it may happen very infrequently, but I'll take even an additional 0.01% if I can get it.

Thanks for any advice on this.
Sincerely,
Brad

Hello, Brad.
Oh yes, the count works the other way, just like you described. For example, with a hand of 14 vs. 4, you'd hit if the True Count is - 6 or lower. The reason you don't find this in my lessons is that I preach to leave the table if the count drops to -1 or lower.

While there is something to be gained by playing the hand differently when the count is very low, it is more than offset by the increase in the casino's edge. Don't forget that the casino's edge may be 0.50% due to the rules, but that's when the count is 0. At a True Count of -6. the casino's edge is closer to 3%.

Yours for winning,
The GameMaster
10/19/2001


GameMaster,
I just stumbled upon this site. I'm an avid blackjack player looking to improve my game. I'm a college student at USC and I've gone to Vegas a couple times in the last year and have done pretty well. But I haven't done any card counting yet. My success has been derived from a couple of betting strategies that I devised and have seemed to work so far. My biggest discovery, above all else, is consistency and dedication to basic strategy. I wish more people would understand that. Anyway, I'm just writing to thank you for offering this course online, and providing this email Q and A. Also, I just purchased a Black Mercedes S320, (partly from my winnings) and my license plates are: "ACETEN1." When they arrive, I'll try to email you a picture!
Thanks Again,
Robert

Hello, Robert.
What can I say, other than I'm jealous? Looking forward to the pictures. Good luck with the course and let me know if I can help.

Yours for winning,
The GameMaster
10/14/2001


GM,
I'm looking for a simple money management system which can withstand 5 or 6 losses in a row and not devastate a bankroll. Any ideas?

Hello.
I'm afraid my idea isn't very original, but it would be to bet the minimum. As you are hopefully aware, no method of betting can help you overcome the casino's edge, so the minimum bet is the best.

When you get a chance, take a look at my article, "I Am Not a Blackjack Fanatic" that is archived on the Blackjack page of my site. In there you'll find a simple, yet effective method of counting the cards and it includes a money management plan that can actually work.

Yours for winning,
The GameMaster
10/7/2001


GameMaster,
I hope you don't mind me emailing direct with this request.

In Australia we have Super Sevens. Arnold Snyder refers to it very briefly in his Blackbelt in Blackjack and was hoping that someone there might be able to help. No other books that I have mention it. Probably because it's such a long shot.

I know it is a long shot, but...

I am keeping a side count of Aces by tracking their imbalance as the deck progresses rather than "counting" the actual number. This means I don't have to do 2 separate running counts. I know within 13 cards whether I am short or rich in Aces and by how many, and it's not that hard. I reckon, given time and practice I can use the same principles for tracking 7's at the same time (or instead), as, obviously there are the same number of 7's as Aces, so the skill is transferable (unlike 10's). Whilst my system doesn't allow me to track the suit of the 7's (yet), I figure the payoff still might be worth it if I can find out from someone what the numbers are.

The payoffs for $1 down are:
7 first card (any suit) pays $3
77 first two cards (any suit) pays $50
77 first two cards (same suit) pays $100
777 first three cards (any suit) pays $500
777 first three cards (same suit) pays $5000.

Obviously the imbalance of sevens will be affected by decks remaining as well as number of players.

The answers need to be translatable to the following sorts of questions. For example, how many 7's need to be "overdue" before the bet is worth taking, either as a raw quantity or true count converted? Is there a formula for this? How many players at the table before it just isn't worth considering, and is there a formula for this? Is it best to spread to two hands when the 7's are likely to fall - does this increase or reduce the odds for the player?

I would appreciate very much if someone could help me with this. I know for me it's worth a serious look, especially at Star City (Australia), where I've been told by you people that the odds are too much in favour of the house to even warrant playing.

The Super Sevens may be just the edge I need to play there, and I know that I can do it if I can find the right answers.

Hope you can help. I've really appreciated your assistance in the past.

Bye for now.
Alan

Hello, Alan.

All of your questions are answered in an article I did called "Making Side Bets for Fun and Profit - Part 1" that is archived on the GameMaster's Secrets page of my site. While I did not specifically address the number of players at the table, it doesn't really matter how many there are. That's because with more players, the "richness" factor increases more rapidly, so you have the same number of opportunities in the long run. As for spreading to two hands, I would do that only if the original Blackjack bet warrants.

Yours for winning,
The GameMaster
10/7/2001


GM,
I have a simple question for you. if you play correct strategy against an average deck without card counting, what would your expected losses be for every hour played if you played 5 dollars a hand and averaged 60 hands per hour? Any information would be helpful.
Thank you
Frank

Hello, Frank.
The average casino edge is about 0.5%, so you can expect to lose about $1.50 per hour. That's calculated by $5 x 60 = $300 x 0.5%= $1.50. However, you need to remember that about two-thirds of the time, an hour of play will show a result of -$50 to +$40, but in "the long run", it'll average out to a $1.50/hour loss.

Yours for winning,
The GameMaster
10/1/2001